Below, you will find information and Verizon contact numbers that will help residents and your municipality deal with telecommunications related issues due to the inclement weather.
To Report Service Related Issues:
Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online to report any service-related issue, receive alert and find helpful service-related FAQs.
Small business customers can visit here. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center here.
Verizon has listed tips for preparing for the upcoming winter storms. For a recent Verizon blog post and video that offers valuable tips to make dealing with Old Man Winter and emergencies a little easier, click here.
Verizon's toll free number, website and storm tips may be posted to your Municipal website and public access channels.